Common Errors

Too many open files (Linux)

Execute the following commands and you will see a certain limit set for the number of open files.

su tcadmin
ulimit -n

To increase this limit add the following lines to the end of /etc/security/limits.conf

tcadmin soft nofile 10240
tcadmin hard nofile 10240

To see if the new limits are applied execute the following commands.

su tcadmin
ulimit -Hn
ulimit -Sn

Restart the monitor for the changes to take effect.

Login form is not loaded correctly (Linux)

This can happen when you are missing some dependencies. The mono installer should install them automatically but if it didn't you can check for missing dependencies with this command. Install them according to your distro:

ldd /opt/mono-2.10.2/lib/libgdiplus.so

On Debian this command should automatically install missing dependencies:

apt-get install -f

After installing the missing dependencies restart your monitor:

/home/tcadmin/Monitor/monitor-service restart

Form of the specified string is not suitable for e-mail address (Windows)

This is caused by an invalid configuration in IIS.

1. Log in to your server's remote desktop.
2. Go to Start > Administrative Tools > IIS Manager.
3. Select the server node on the left.
4. Double click on the "SMTP E-mail" icon.

Set E-mail address blank

Check Deliver e-mail to SMTP server

Set SMTP Server blank.

Use localhost unchecked

Port 25

Autentication Settings: Not required.