Difference between revisions of "Common Errors"
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If you run MySQL on the same server use 127.0.0.1 to connect instead of the public IP. | If you run MySQL on the same server use 127.0.0.1 to connect instead of the public IP. | ||
+ | |||
+ | === 401 Error/Slow Access to Services === | ||
+ | If you get this error while accessing a game server located on the master this usually means there is an error when verifying your license. Go to System > About. If there was an error updating your license you will see the error message there. | ||
+ | |||
+ | If you get this error while accessing a game server located on a remote this usually means the remote can't connect to the master. Make sure you can view https://masterip:secureport/Monitor using the server's browser. On Linux you can use wget. It is normal to get a security warning when doing this. | ||
== Windows == | == Windows == |
Revision as of 11:46, 14 November 2012
Contents
- 1 General
- 2 Windows
- 2.1 An error occurred while attempting to impersonate. Execution of this request cannot continue
- 2.2 Services have StartError or Error status after restarting Windows
- 2.3 Form of the specified string is not suitable for e-mail address
- 2.4 "steam validation rejected" or "Running in LAN mode only" when starting source games
- 2.5 System.IO.FileNotFoundException: Could not load file or assembly 'TCAdmin.WebServer, Version=2.0.XX.0 ....'
- 3 Linux
- 4 Teamspeak 3
General
Slow MySQL Connections
This usually happens when it takes a long time for the MySQL server to resolve the client's IP. To fix this you must add the following line to your MySQL server's my.ini under [mysqld]:
skip-name-resolve
If you run MySQL on the same server use 127.0.0.1 to connect instead of the public IP.
401 Error/Slow Access to Services
If you get this error while accessing a game server located on the master this usually means there is an error when verifying your license. Go to System > About. If there was an error updating your license you will see the error message there.
If you get this error while accessing a game server located on a remote this usually means the remote can't connect to the master. Make sure you can view https://masterip:secureport/Monitor using the server's browser. On Linux you can use wget. It is normal to get a security warning when doing this.
Windows
An error occurred while attempting to impersonate. Execution of this request cannot continue
Your server has active directory enabled and you get this error when starting the monitor. To fix this error:
- Create a text file named ServerDomain.txt in the TCAdmin2\Monitor folder. The file should have a single line with the name of the server's domain.
Services have StartError or Error status after restarting Windows
This is fixed by increasing the page file size.
Form of the specified string is not suitable for e-mail address
This is caused by an invalid configuration in IIS:
- Log in to your server's remote desktop.
- Go to Start > Administrative Tools > IIS Manager.
- Select the server node on the left.
- Double click on the "SMTP E-mail" icon.
- Set E-mail address blank
- Check Deliver e-mail to SMTP server
- Set SMTP Server blank.
- Use localhost unchecked
- Port 25
- Autentication Settings: Not required.
"steam validation rejected" or "Running in LAN mode only" when starting source games
- Cause
- Installing steam client onto the dedicated box, it tricks srcds.exe to try and login to the account that was linked to the steam client install, thus causing the servers to run in local only as it cant verify the game.
- Solutions, fix
- Uninstall steam client from the machine, and then follow with running regedit from the start menu or run. search for the term "steam" and remove all "valve" steam related directories.
Thanks to unitservers.com for the information
System.IO.FileNotFoundException: Could not load file or assembly 'TCAdmin.WebServer, Version=2.0.XX.0 ....'
Make sure the following folder exists:
- Windows 32bit
- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
- Windows 64bit
- C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files
Linux
Too many open files
Execute the following commands and you will see a certain limit set for the number of open files.
su tcadmin ulimit -n
To increase this limit add the following lines to the end of /etc/security/limits.conf
tcadmin soft nofile 10240 tcadmin hard nofile 10240
To see if the new limits are applied execute the following commands.
su tcadmin ulimit -Hn ulimit -Sn
Restart the monitor for the changes to take effect.
If your game servers have the same error message you will have to do the same steps for tcagame
Login form is not loaded correctly
This can happen when you are missing some dependencies. The mono installer should install them automatically but if it didn't you can check for missing dependencies with this command. Install them according to your distro:
ldd /opt/mono-2.10.8/lib/libgdiplus.so
On Debian this command should automatically install missing dependencies after installing mono:
apt-get install -f
After installing the missing dependencies restart your monitor:
/home/tcadmin/Monitor/monitor-service restart
Error running gmcs: Cannot find the specified file
Create a symlink to gmcs in the /usr/bin folder with this command and restart the monitor:
ln -s /opt/mono-2.10.8/bin/gmcs /usr/bin/gmcs
Reqested font family not found
Install the msttcorefonts on the master. System_Requirements
This platform is not supported
This can happen when running a steam update or streaming logs. It can also cause the rounded borders to not render correctly. It happens when the file /proc/net/snmp does not exist. You can install it by executing these commands:
apt-get install snmpd cd /home/tcadmin/Monitor ./monitor-service restart
Teamspeak 3
"Could not scan server" when submitting to GameTracker.com
This is probably caused by an access denied error from the Teamspeak server. Follow these instructions to troubleshoot: http://www.gametracker.com/games/ts3/forum.php?thread=42258