Default Mail Templates

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To paste the HTML of a template select the HTML tab under "Body:". Paste the HTML then go back to design mode.

Basic Templates

New user welcome

Subject
Your control panel login
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Welcome $[User.FullName],<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Welcome $[User.FullName],

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Password recovery

Subject
Password reminder for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Game and Voice Hosting Templates

New game server

Subject
New game server for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your $[Game.Name] server has been created. Here is your game server's information:<br />
IP: $[Service.IpAddress]<br />
Port: $[Service.GamePort]<br />
Query Port: $[Service.QueryPort]<br />
Slots: $[Service.Slots]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your $[Game.Name] server has been created. Here is your game server's information:
IP: $[Service.IpAddress]
Port: $[Service.GamePort]
Query Port: $[Service.QueryPort]
Slots: $[Service.Slots]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

New voice server

Subject
New voice server for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your $[Game.Name] server has been created. Here is your voice server's
information:<br />
IP: $[Service.IpAddress]<br />
Port: $[Service.GamePort]<br />
Query Port: $[Service.QueryPort]<br />
Slots: $[Service.Slots]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your $[Game.Name] server has been created. Here is your voice server's information:
IP: $[Service.IpAddress]
Port: $[Service.GamePort]
Query Port: $[Service.QueryPort]
Slots: $[Service.Slots]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Server query failure

Subject
Query failure on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
The server $[Service.IpAddress]:$[Service.GamePort] has not responded $[TimesNotResponding] time(s). Please
investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

The server $[Service.IpAddress]:$[Service.GamePort] has not responded $[TimesNotResponding] time(s). Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Server maximum query failures

Subject
Query failure limit reached on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
The server $[Service.IpAddress]:$[Service.GamePort] has not responded $[TimesNotResponding] times and has reached the maximum number of allowed failues. Please investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

The server $[Service.IpAddress]:$[Service.GamePort] has not responded $[TimesNotResponding] times and has reached the maximum number of allowed failues. Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Server slots increased

Subject
Slots changed on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
The slots for server $[Service.IpAddress]:$[Service.GamePort] has been increased to $[SlotsDetected]. The maximum allowed slots is $[MaxSlotsAllowed]. Please
investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

The slots for server $[Service.IpAddress]:$[Service.GamePort] has been increased to $[SlotsDetected]. The maximum allowed slots is $[MaxSlotsAllowed]. Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Server private status changed

Subject
Private status changed on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
The server $[Service.IpAddress]:$[Service.GamePort] has been changed from private to public. Please
investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

The server $[Service.IpAddress]:$[Service.GamePort] has been changed from private to public. Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Server branding removed

Subject
Branding removed on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
The branding on server $[Service.IpAddress]:$[Service.GamePort] has been removed. The detected hostname was "$[UnbrandedHostname]". Please
investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

The branding on server $[Service.IpAddress]:$[Service.GamePort] has been removed. The detected hostname was "$[UnbrandedHostname]". Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Server rule changed

Subject
Rule changed on $[Service.IpAddress]:$[Service.GamePort]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
A rule change that is not allowed has been detected on the server $[Service.IpAddress]:$[Service.GamePort]. The rule is $[Rule]. The detected value was $[DetectedValue]. Please investigate.<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

A rule change that is not allowed has been detected on the server $[Service.IpAddress]:$[Service.GamePort]. The rule is $[Rule]. The detected value was $[DetectedValue]. Please investigate.

Best regards,

$[CompanyInfo.SignatureText]

Game server reinstalled

Subject
$[Service.IpAddress]:$[Service.GamePort] reinstalled
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your $[Game.Name] server has been reinstalled. Here is your game server's information:<br />
IP: $[Service.IpAddress]<br />
Port: $[Service.GamePort]<br />
Query Port: $[Service.QueryPort]<br />
Slots: $[Service.Slots]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your $[Game.Name] server has been reinstalled. Here is your game server's information:
IP: $[Service.IpAddress]
Port: $[Service.GamePort]
Query Port: $[Service.QueryPort]
Slots: $[Service.Slots]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Voice server reinstalled

Subject
$[Service.IpAddress]:$[Service.GamePort] reinstalled
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your $[Game.Name] server has been reinstalled. Here is your voice server's information:<br />
IP: $[Service.IpAddress]<br />
Port: $[Service.GamePort]<br />
Query Port: $[Service.QueryPort]<br />
Slots: $[Service.Slots]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your $[Game.Name] server has been reinstalled. Here is your voice server's information:
IP: $[Service.IpAddress]
Port: $[Service.GamePort]
Query Port: $[Service.QueryPort]
Slots: $[Service.Slots]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Package Templates

New reseller package

Subject
New reseller package for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your reseller package has been created. Here is your package details:<br />
Package name: $[Package.Name]<br />
Allowed game slots: $[GameSlots]<br />
Allowed voice slots: $[VoiceSlots]<br />
Allowed Teamspeak slots: $[TeamSpeakSlots]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your reseller package has been created. Here is your package details:
Package name: $[Package.Name]
Allowed game slots: $[GameSlots]
Allowed voice slots: $[VoiceSlots]
Allowed Teamspeak slots: $[TeamSpeakSlots]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

Teamspeak Hosting Templates

New Teamspeak 2 virtual server

Subject
New TS2 virtual server for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your Teamspeak 2 virtual server has been created. Here is your virtual server's information:<br />
IP: $[TeamSpeakService.Hostname]<br />
Port: $[TeamSpeakService.Port]<br />
Slots: $[TeamSpeakService.SavedSlots]<br />
<br />
An administrator has been created for your Teamspeak 2 virtual server. You may log in using the Teamspeak 2 client software. Please note that the user and password are case sensitive.<br />
Teamspeak 2 User: $[User.UserName]<br />
Teamspeak 2 Password: $[User.Password]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your Teamspeak 2 virtual server has been created. Here is your virtual server's information:
IP: $[TeamSpeakService.Hostname]
Port: $[TeamSpeakService.Port]
Slots: $[TeamSpeakService.SavedSlots]

An administrator has been created for your Teamspeak 2 virtual server. You may log in using the Teamspeak 2 client software. Please note that the user and password are case sensitive.
Teamspeak 2 User: $[User.UserName]
Teamspeak 2 Password: $[User.Password]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]

New Teamspeak 3 virtual server

Subject
New TS3 virtual server for $[User.FullName]
HTML Body
$[CompanyInfo.CompanyLogoHtml]<br />
<br />
Hello $[User.FullName],<br />
<br />
Your Teamspeak 3 virtual server has been created. Here is your virtual
server's information:<br />
IP: $[TeamSpeakService.Hostname]<br />
Port: $[TeamSpeakService.Port]<br />
Slots: $[TeamSpeakService.SavedSlots]<br />
<br />
An administrator token has been created for your Teamspeak 3 virtual server. To use it you must connect to your virtual server with the Teamspeak 3 client software and select Permissions &gt; Use Token from the menu.<br />
Admin token: $[TS3AdminToken]<br />
<br />
Please, find the details of your control panel account below.<br />
$[CompanyInfo.ControlPanelUrlHtml]<br />
User: $[User.UserName]<br />
Password: $[User.Password]<br />
<br />
Best regards,<br />
<br />
$[CompanyInfo.SignatureHtml]
Text Body
Hello $[User.FullName],

Your Teamspeak 3 virtual server has been created. Here is your virtual server's information:
IP: $[TeamSpeakService.Hostname]
Port: $[TeamSpeakService.Port]
Slots: $[TeamSpeakService.SavedSlots]

An administrator token has been created for your Teamspeak 3 virtual server. To use it you must connect to your virtual server with the Teamspeak 3 client software and select Permissions > Use Token from the menu.
Admin token: $[TS3AdminToken]

Please, find the details of your control panel account below.
$[CompanyInfo.ControlPanelUrl]
User: $[User.UserName]
Password: $[User.Password]

Best regards,

$[CompanyInfo.SignatureText]